Board of Directors Requirements: ISO 27001 Compliance

  • By: Josh Palmer
  • February 3, 2023
ISO 27001 Compliance
Reading Time: 6 minutes
ISO 27001 Compliance

Effective boards must think strategically about regulatory compliance. ISO 27001 is the world’s best-known standard for information security.

Whenever a customer works with a business, they expect the organization to safeguard their confidential information and proprietary data. 

Company boards are expected to prove their competence in maintaining information system security, with high adherence to international compliance standards. Whether it’s a for-profit or nonprofit organization, there are governance, risk, and compliance issues that boards must follow, including the ISO 27001 compliance standard. Being an ISO 27001-accredited organization demonstrates your dedication to ensuring your information security management systems (ISMS) protect the sensitive information. 

As a newly appointed board member, chances are you’re familiar with SOC 2 Type II compliance – the certification that attests that an organization’s non-financial records have been independently audited and tested according to the AICPA’s Service Organization Control (SOC) 2 standard. However, it’s one of several compliance policies a board needs to follow. 

What is ISO 27001?

ISO 27001 is the international standard for information security, specifying a set of requirements for any company’s ISMS. It details the best practices for establishing, executing, maintaining, and continually improving data security. The Standard was established by the International Organization for Standardization (ISO) in collaboration with the International Electrotechnical Commission (IEC).

A board must clearly understand the importance of information security and the increasing need to safeguard the confidentiality, integrity, and availability of the company’s data assets. 

Therefore, the board of directors must not only craft, implement, and maintain their organization’s ISMS, but also provide the necessary resources to support it. By doing so, it protects the company’s reputation and alleviates the financial and governance risks related to cyberattacks, customer data breaches, and other information security threats. 

ISO 27001 compliance is an important consideration when boards decide whether to invest in compliant or non-compliant software. If the software doesn’t comply with ISO 27001 requirements, it may create loopholes and vulnerabilities in the company’s ISMS, which compromises the organization’s integrity, confidentiality, and availability of data assets. 

At OnBoard, we believe boards should make informed decisions on complicated company matters with ease. That’s why we provide an ISO 27001-compliant online platform that ensures your board meetings not only run smoothly and effectively, but also comply with international information security standards.

How to Achieve ISO 27001 Certification

Being an ISO 27001-certified organization is a huge step toward bolstering your company’s information security system and mitigating exposure to cyberattacks. So, as a board administrator, how can you ensure your organization achieves ISO 27001 certification?

  1. Prepare

First things first; have a clear understanding of the ISO 27001 standard, its background, and requirements. A few tips to help you prepare include: 

  • Reading IT Governance USA’s green paper about the standard and how to get started
  • Purchasing a copy of the ISO standard
  • Taking an online introductory training course on ISO 27001

Appoint an ISO 27001 Expert

Understanding the ISO 27001 standard is just the first step. You need to identify an expert within your organization who is competent and seasoned in implementing ISO 27001 requirements on an organization-wide scale.

Secure Senior Management Support

No company project can be implemented successfully without the support of the top management. Conducting a gap analysis to determine the current state of your company’s ISMS is a great start, as it enables you to identify any areas that need improvement to craft an action plan that provides clear guidance on how to meet the ISO 27001 standard requirements.

  1. Create the Context, Scope, and Objectives

It’s critical to know the project and ISMS objectives, including the project’s costs and timeline. You’ll need to gauge whether you’ll outsource external support or leverage an in-house information security department. 

A good alternative to maintaining control of the ISMS project is to hire the services of a dedicated internet-based mentor at critical stages of the project. The advantage of an online mentor is that it saves you the costs associated with using full-time consultants throughout the project’s duration. 

You also need to determine the ISMS’s scope. Do you plan to deploy the ISMS throughout the organization, a specific department, or a geographical location? When determining the scope, consider the context and the needs of other stakeholders, such as employees, shareholders, government, regulatory agencies, etc. 

  1. Create a Management Framework

Achieving an ISO 27001 certification requires a management framework. A structured implementation process provides the procedures a company needs to follow to achieve its ISO 27001 implementation goals. These processes include:

  • Checking the accountability of the ISMS system
  • Scheduling of activities
  • Auditing to ensure the sustainability of the system


  1. Assess the Risks

Although ISO 27001 doesn’t outline the procedures for risk assessment, you need to conduct risk assessments to formalize the implementation process. Therefore, develop and document your ISMS policies and procedures, including policies for risk assessment and treatment, information security controls, and incident management.

  1. Mitigate Risks

Following a successful risk assessment, the board must decide whether to treat, work with, terminate, or transfer the risks. It’s crucial to document how you respond to those risks because that’s one of the things auditors seek before issuing an ISO 27001 certificate. In fact, a company must present two mandatory risk-assessment documents during registration. These include:

  • Statement of Applicability (SOA)
  • Risk Treatment Plan (RTP)


  1. Conduct Training

The ISO standard requires companies to establish employee awareness programs to keep staff aware of information security throughout the organization. Therefore, train your employees and provide the necessary information security controls to ensure everyone within the company is aware of your ISMS deployment. 

It also requires implementation strategies that encourage good habits among the employees. That may include a clean desk policy and encouraging them to shut down their computers once they complete a task.

  1. Review and Improve the Required Documentation 

You need documentation to support your ISMS implementation procedures, policies, and processes. The only caveat is that processing these documents can be a daunting task. Fortunately, you can easily access documentation templates to alleviate the hassle. 

Basically, the ISO Standard requires the following documentation:

  • The ISMS Scope
  • Information security risk management procedure
  • Information risk treatment process
  • Information security policy
  • The Statement of Applicability (SOA)
  • Information security goals/objectives
  • Evidence of competence
  • Operational planning and control
  • Outcomes of the information security risk assessment 
  • Outcomes of the information security risk treatment 
  • Evidence of tracking and measurement of the results
  • A documented internal audit procedure
  • Evidence of the audit strategy and results 
  • Evidence that the management reviewed the results
  • The nature of any non-conformities and the subsequent action plans
  • Evidence showing the results of the actions taken
  • Organization-approved documents on the effectiveness of the ISMS


  1. Measure, Monitor, and Review

The ISO 27001 standard is designed to support an ongoing improvement process. Hence, the board must identify improvements that can enhance the existing processes and constantly measure, monitor, and review the effectiveness and compliance of your ISMS. 

  1. Carry Out an Internal Audit

One requirement when applying for ISO 27001 certification is a documented internal audit process. It goes without saying you’ll need to conduct internal audits at regular intervals, as it provides practical working knowledge for the implementation and maintenance of ISO 27001 compliance. However, it’s worth noting that registration audits for ISO 27001 certification can only be undertaken by an independent registrar certified by the relevant accreditation agency.

  1. Registration Audits

Once you’ve submitted your registration documents, a certified ISO 27001 auditor will conduct an on-site audit to verify that your ISMS meets the Standard’s requirements. They’ll also identify nonconformity areas and recommend ways you can improve the information management system. 

The time it takes for your organization to receive the ISO 27001 certification depends on various factors, such as the size and complexity of the ISMS infrastructure. Generally, SMBs can expect to complete the registration process within six to 12 months. 

OnBoard_Icons_Globe_2 Color

Master Board Effectiveness with OnBoard

When done manually, board meetings can be complicated, ineffective, and time-consuming, especially if you’re the board secretary who’s responsible for writing minutes. However, with OnBoard software, you can enhance your board governance, streamline decision-making, and unlock key insights.  

OnBoard comes equipped with the following features, among others:

  • Industry-leading security, compliance, and data protection that’s certified and accredited
  • Agenda Builder and Minutes Builder for simplified meeting administration
  • Secure Messenger and Zoom Integration to enhance communication
  • Board Assessments to empower boards to measure their performance against the organization’s goals

And for assistance recording minutes at your next meeting, download the free OnBoard meeting minutes template today.

Ready to upgrade your board’s effectiveness with OnBoard the board intelligence platform? Schedule a demo or request a free trial

About The Author

Josh Palmer
Josh Palmer
Josh Palmer serves as OnBoard's Head of Content. An experienced content creator, his previous roles have spanned numerous industries including B2C and B2B home improvement, healthcare, and software-as-a-service (SaaS). An Indianapolis native and graduate of Indiana University, Palmer currently resides in Fishers, Ind.