“It was very complicated, and it was impossible to find things easily,” Christal says. “You had to edit each item individually and post it in multiple places. If something changed in one place and not another, there were outdated versions floating around. It was nightmarish.”

Trustees who had experience with OnBoard on other boards encouraged the move and were eager for change. “They were calling for change,” Christal said. “[Their previous board management solution] was outdated and no longer making updates, and our board noticed.”