Customer Stories

Nicklaus Children's Hospital

How A Leading Hospital Boardroom Cuts Out Paper, Creating A Secure Collaborative Environment

Nicklaus Case Study
Orange Rings

Industry: Health Care

Board Management Goals

  • State-of-the-art security
  • Eliminate the structural and logistical overhead that came from paper.


  • Bolstered security
  • A HIPAA-compliant board portal
  • Cost savings from eliminating paper

The Challenges

The sensitive nature of Nicklaus Children’s Hospital’s meetings demanded they be conducted with an emphasis on information security. Nicklaus struggled with security issues while using a primitive board portal. After discontinuing service, it established a locally hosted, permission-based share drive to conduct their board meetings, emailing PDFs to their board members.

The share drive created its own problems, causing many directors to continue requesting paper copies, leading to continued printing expenses. For those who wanted a digital board book to review when on the go, Nicklaus Children’s Hospital found it difficult to securely compile digital copies of their board books files on the share drive. This proved a challenge for their board members who needed to securely review documents when they were on the go.

Nicklaus knew it needed to find a secure digital board portal provider. A new solution would need to provide state-of-the-art security, and result in savings by eliminating the structural and logistical overhead that came from paper.

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The Solution

Nicklaus adopted OnBoard as its board portal solution. OnBoard’s ease of use and seamless user experience transformed Nicklaus’ boardroom experience. OnBoard streamlined Nicklaus Children’s Hospital’s process of book creation, creating one compiled board book, cut printing expenses, and ensured secure digital distribution.

Directors discovered paper had been holding their meetings back. With OnBoard, they were able to stay focused, using the tools they needed to effortlessly conduct their meetings: an intuitively designed interface, seamless agenda updates, a touch-of-the-finger login system, complete offline access, and a searchable archive of their past meetings. It brought peace of mind knowing they were prepared for every meeting and that their data was secure.

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