OnBoard Receives $100M Growth Investment
Long Story Short
OnBoard’s successful growth over the last ten years has established itself as the market leader in the board management category. With solid business fundamentals, an innovative product roadmap, and unparalleled success in customer satisfaction, the business is well positioned for continued growth and an expanding customer base.
By leveraging JMI’s capital and growth experience through this investment, we have the collective opportunity to accelerate our growth – enhancing our product innovation, lead the board intelligence space, expand our customer success and support team, and accelerate our sales and marketing across the globe.
OnBoard’s product innovation encompasses the benefits of cloud-based software for board-led businesses and organizations: scalability, security and compliance, seamless multi-device delivery, and intuitive ease of use."
For boards and leadership teams of any organization, digitally transforming their boardroom ultimately means increased agility and better performance.”
The Breaking News
INDIANAPOLIS – July 7, 2021 – OnBoard, the leading cloud-based board management solution for high-performing boards, today announced it has secured a strategic growth investment of $100M from JMI Equity, a growth equity firm focused on investing in leading cloud software companies.
The investment comes as board-led companies and organizations have realized that outdated technology, divided communication, and fragmented information flow makes it difficult for boards and leadership teams to engage effectively. The COVID-19 pandemic further highlighted the urgent necessity for digital board platforms that yield increased accessibility, security, collaboration, and enhanced communication, freeing boards to focus more effort and energy on strategic oversight and faster decisions.
“The pandemic showed everyone that the benefits of digital transformation, whether borne of necessity or desire, are profound – and that many boards have been left out of this increasingly important advance,” said Paroon Chadha, CEO of OnBoard. “For boards and leadership teams of any organization, digitally transforming their boardroom ultimately means increased agility and better performance.”
Chadha continued, “The investment from JMI underscores our strong performance, including our work to be the highest-rated board management platform on the Apple App store as well as on G2 and achieving a historic high Net Promoter Score of 79 with our customers. It gives us fuel to accelerate our product innovation, continued investments in AI and analytics, and enhance our customer support, all in service of transforming how boards make more informed strategic decisions.”
The investment from JMI will accelerate OnBoard’s award-winning product innovation and category leadership, fuel organic market expansions and strategic acquisitions, and strengthen continued brand growth – allowing OnBoard to reach more customers and serve the complex needs of boards and leadership teams across North America, EMEA, and APAC.
The announcement follows OnBoard’s continued high performance in 2020 and YTD 2021, including:
- Adding more than 1,000 new customers from more than 25 countries.
- Expanding its customer portfolio to more than 600 banks and financial service providers, 700 nonprofits, 250 learning institutions, 100 health care providers, with a good mix of publicly listed, privately held organizations, nonprofits, and government entities.
- Increasing average in-app user engagement time by 40%, post-COVID outbreak.
- Maintaining Apple App Store’s Highest Rated Board Management Platform.
- Achieving software review site G2’s highest rating awarded to any board management platform of 96 (out of 100).
“This growth investment underscores the strategic need for businesses and organizations around the world to increase their boardroom intelligence and bolster data security,” said Bob Nye, general partner at JMI Equity. “OnBoard’s product innovation encompasses the best benefits of cloud-based software for board-led businesses and organizations: scalability, security and compliance, seamless multi-device delivery, and intuitive ease of use. We’re excited to work with Paroon and the OnBoard team to continue to deliver innovative solutions that enable boards everywhere to be more collaborative, efficient, and strategic.”
As part of the transaction, JMI’s Nye, Partner Krishna Potarazu, and Principal Mac Williams will join the OnBoard Board of Directors.The investment will also enhance growth and innovation for OnBoard’s sister solution, OnSemble, a leading employee intranet platform. OnBoard and OnSemble are products of parent company Passageways, which Chadha founded in 2003.
“My co-workers, early investors like Five Elms and now JMI are valued members of a winning team dedicated to an inspiring mission,” said Chadha. “We are strongly aligned culturally with shared values for transparency, accountability, customer success, and innovation. Gaining JMI’s insights and experience in scaling growth and operations will propel our vision for inspiring and enabling boards and leaders to do their best work, together.”
About OnBoard and Passageways
At OnBoard, we believe board meetings should be informed, effective, and uncomplicated. That’s why we give boards and leadership teams an elegant solution that simplifies governance. Today, OnBoard serves as the board intelligence platform for more than 2,600 organizations and their 12,000 boards and committees in 32 countries worldwide. With customers in higher education, nonprofit, health care systems, government, and corporate enterprise business, OnBoard is the leading board management provider. Passageways Inc, founded in 2003, is the parent company of OnBoard and OnSemble.
For more information about OnBoard, visit onboardmeetings.com. For more information about OnSemble, visit onsembleintranet.com
About JMI Equity
JMI Equity is a growth equity firm focused on investing in leading software companies. Founded in 1992, JMI has invested in over 155 businesses in its target markets, successfully completed over 100 exits, and raised more than $6 billion of committed capital. JMI partners with exceptional management teams to help build their companies into industry leaders. For more information, visit www.jmi.com
Will Braun / Brandon Jiang,
[email protected] / [email protected]
"Shared values for transparency, accountability, customer success, and innovation."
We are very proud to partner with JMI on this watershed growth investment. We are strongly aligned culturally with shared values for transparency, accountability, customer success, and innovation. Gaining JMI’s insights and experience in scaling growth and operations success in world-class cloud software will propel our vision for delivering more effective, collaborative, and successful boardroom technology to more organizations.”